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Customers are precious. They keep us in business. They are not just numbers on spreadsheets. These precious clients are human beings with their own dreams, hopes, lives. I don’t know about you, but I love my customers, I want them to stay. They are a great group of people. Customer [...]

Birthday Candle by Tanakawho
Were did the time go? This celebration snuck up on me. The Baby Boomer Diva’s are celebrating their 1st birthday.
(So we can just start over counting years and we are all one here. Or not quite one for those of us who joined later. Less [...]

Photo by Hamed Saber
Long before there was even an internet, in fact even before our modern day postal service, many successful businesses have written countless greeting cards, notes of appreciation to their clients. Building relationships through that personal touch which sets them apart from the crowd.
Today we have so many ways [...]

Do you want more business?
Do you even have to think about that question?
How about more of your ideal customers?
I’ve always been told that the fortune is in the follow-up. One of my favorite newsletters is by Felicia Slattery, Communication Consultant, Speaker & Coach. Today I was pleasantly surprised, (well maybe not totally, [...]

Tuesday morning I was with my husband at the hospital. He had surgery, which went well, and we were able to go home soon after.
I love that our hospitals here have public wireless internet, so rest assured my laptop is with me. Especially helpful when my husband had back surgery in Little [...]

I’ve done taxes, but I’m not a bookkeeper. Yes some accountants do taxes and some tax experts do bookkeeping, but they are not the same. What you don’t want to do is take those shoe boxes full of receipts and drop them on you tax advisor’s desk on April 14th.
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