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As more and more friends enter the twitterverse, I get asked tips for getting started. The best tip is to jump in and do it. There are many great sources of information/tools for using twitter, and I’ll include those links too.

Here are links to some short videos (less 3 minutes) I made [...]

Customers are precious. They keep us in business. They are not just numbers on spreadsheets. These precious clients are human beings with their own dreams, hopes, lives. I don’t know about you, but I love my customers, I want them to stay. They are a great group of people. Customer [...]

Photo by James Gordon
Both military troops and civilians love getting packages from home. A surprise package from friends/
acquaintances is a special treat.
When we sent a group of care packages out, we knew when they hit. Happy phone calls to the folks back home. Any many will write back [...]

Photo by foxypar4
When I was in college, after my freshman year, I decided I was going to pick my teachers. First day of class I was deciding “is it worth my time to listen to this dude (or “dudette”) for the next semester?” And if they didn’t pass, I was [...]

Do you want more business?
Do you even have to think about that question?
How about more of your ideal customers?
I’ve always been told that the fortune is in the follow-up. One of my favorite newsletters is by Felicia Slattery, Communication Consultant, Speaker & Coach. Today I was pleasantly surprised, (well maybe not totally, [...]

Another often asked question. How do I change the logo on my WordPress Blog?
You’ve got the theme you want to use, but want to customize it a little with your own logo/graphic.

Have your graphic ready, the desired size, as a png, gif, or jpg (others formats may work, but those [...]