SunRocket Closes Their Doors
Sunrocket VOIP customers found themselves without service. Phones no longer working. Calls to Sunrocket wouldn’t go through. Sunrocket’s website is still up, not a peep to their clients.
Savy customers logged into the internet, searching for Sunrocket news and found headlines such as:
- SunRocket Reportedly Closes Shop
- SunRocket disappoints workers, customers
- SunRocket crashes
Sunrocket is history, not a word to their customers. Their phones just quit working, one sunrocket subscriber told me about 1 in every 4 calls would make it through the last couple days until it quit altogether. Many Sunrocket customers had bought a years worth of service in advance, enticed by the much lower fees.
Meanwhile, other VOIP providers such as Packet 8 are scrambling to pick those lost VOIP subscribers, offering special deals to SunRocket Clients.
Jul 24th, 2007 at 10:21 am
UPDATE:
SunRocket has sent emails with links to their customers, informing their clients:
Dear Customers,
After significant effort by the Company to avoid this result, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service
In order to assist you, we have entered into negotiations with a number of service providers. . .”
One of the choices is Packet 8 and the other seems to be brand new:
TeleBlend